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January 2008
DTX5000
DTX5000-T
DTX5000-R
DTX5002-T
DTX5002-R
Doc. No. 590-611-501F
Customer Support Information:
For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • Email: [email protected]
© Copyright 2007. Black Box Corporation. All rights reserved.
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Strany 1 - Customer Support Information:

January 2008DTX5000 DTX5000-T DTX5000-R DTX5002-T DTX5002-RDoc. No. 590-611-501FCustomer Support Information:For FREE Technical Support 24 hours a day

Strany 2 - SERVSWITCH

CHAPTER 1: SPECIFICATIONS11. SpecificationsDuring the course of this product’s lifetime, modifications might be made to its hardware or firmware that

Strany 3 - INDUSTRY CANADA

SERVSWITCH DTX5000/5002 USER GUIDE2EnvironmentalHeat Dissipation 22 W/HPower Consumption 20 W (including power supplied to USB ports)AC-input power 10

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CHAPTER 1: SPECIFICATIONS3Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720 x 400 @ 70 Hz720

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SERVSWITCH DTX5000/5002 USER GUIDE4DTX5000-T Product Specifications NetworkEthernet Standard Ethernet IIExtension PortsNumber 1ConnectorsRJ-45Computer

Strany 6 - User Guide

CHAPTER 1: SPECIFICATIONS5Supported HardwareVideo Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720

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SERVSWITCH DTX5000/5002 USER GUIDE6EDID table settings Normal aspect or wide screen resolutionsSafety and EMC Approvals and MarkingsUL, FCC, cUL, VCCI

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CHAPTER 1: SPECIFICATIONS7EnvironmentalHeat Dissipation 22 W/HPower Consumption 20 W (including power supplied to USB ports)AC-input power 100-240 V A

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SERVSWITCH DTX5000/5002 USER GUIDE8Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480 @ 85 Hz720 x 400 @

Strany 10 - 1. Specifications

CHAPTER 1: SPECIFICATIONS9DTX5002-T Product Specifications NetworkEthernet Standard Ethernet IIExtension PortsNumber 1ConnectorsRJ-45Console PortsNumb

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SERVSWITCH DTX5000/5002 USER GUIDE10Supported HardwareVideo Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz640 x 480 @ 72 Hz640 x 480 @ 75 Hz640 x 480

Strany 12 - CHAPTER 1: SPECIFICATIONS

SERVSWITCHTM FAMILY1Welcome to the ServSwitch™ Family!Thank you for purchasing a BLACK BOX® ServSwitch DTX system! We appreciate your business, and we

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CHAPTER 1: SPECIFICATIONS111.1 Factory Default SettingsBlack Box ServSwitch DTX5000 Extender DTX ReceiverName RX_<MAC address>IP Address 192.168

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SERVSWITCH DTX5000/5002 USER GUIDE12Bandwidth ManagementUnlimitedStatic/DHCP Network ConfigurationStaticBlack Box ServSwitch DTX5002 ExtenderDTX Recei

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CHAPTER 1: SPECIFICATIONS13Password ‘password’Video DVIVideo Performance 5Bandwidth ManagementUnlimitedStatic/DHCP Network ConfigurationStaticBlack Bo

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SERVSWITCH DTX5000/5002 USER GUIDE14

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CHAPTER 2: PRODUCT OVERVIEW152. Product Overview2.1 IntroductionThe Black Box ServSwitch Extender provide users with a full computer desktop experie

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SERVSWITCH DTX5000/5002 USER GUIDE162.2 Features and BenefitsThe Black Box ServSwitch Extender consists of:• The transmitter that connects externally

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CHAPTER 2: PRODUCT OVERVIEW17Figure 2-2. Black Box ServSwitch Extender System - Desktop ModeTransmitterThe DTX Transmitter connects externally to the

Strany 20 - 1.1 Factory Default Settings

SERVSWITCH DTX5000/5002 USER GUIDE18on the network. A user can have a fixed (configurable) association with a specific target device or have access to

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CHAPTER 2: PRODUCT OVERVIEW19Flexible installationThe Black Box ServSwitch Extender provides you with the following flexible installation options: • T

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SERVSWITCH DTX5000/5002 USER GUIDE20USB supportThe Black Box ServSwitch Extender is compatible with the USB 2.0 standard. The receiver provides four U

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SERVSWITCH DTX5000/5002 USER GUIDE2FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equipment generate

Strany 24 - 2. Product Overview

CHAPTER 2: PRODUCT OVERVIEW21VideoVideo of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the Black Box ServSwitch Exte

Strany 25 - 2.2 Features and Benefits

SERVSWITCH DTX5000/5002 USER GUIDE22

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CHAPTER 3: INSTALLATION233. Installation3.1 Getting started with the Black Box ServSwitch ExtenderBefore installing your Black Box ServSwitch Extend

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SERVSWITCH DTX5000/5002 USER GUIDE24CAUTION:To reduce the risk of electric shock or damage to your equipment,power up the remote computer and the rece

Strany 28 - For more information see

CHAPTER 3: INSTALLATION253. Connect the video connector on the transmitter to the appropriately labeled port on the back of the computer.NOTE: A VGA-o

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SERVSWITCH DTX5000/5002 USER GUIDE263. Power up the receiver. A connection will be automatically established with the remote computer.NOTE: VGA monito

Strany 30 - 2.3 Safety Precautions

CHAPTER 3: INSTALLATION27Networked InstallationThe following instructions will enable you to install your Black Box ServSwitch Extender in a networked

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SERVSWITCH DTX5000/5002 USER GUIDE28To install the Black Box ServSwitch Extender on a network:1. Connect the transmitter to the remote computer as de

Strany 32 - 3. Installation

CHAPTER 3: INSTALLATION293.4 Getting started with the Black Box DTX5002 ExtenderBefore installing your Black Box DTX5002 Extender, refer to the list

Strany 33 - Point-to-point installation

SERVSWITCH DTX5000/5002 USER GUIDE30Point-to-point installationThe following instructions will enable you to install your Black Box ServSwitch DTX5002

Strany 34 - Line out

3USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s a

Strany 35 - Connecting Power

CHAPTER 3: INSTALLATION317. Route the other end of the UTP cable to the location you have chosen for the receiver. If necessary you can extend the UTP

Strany 36 - Networked Installation

SERVSWITCH DTX5000/5002 USER GUIDE32Connecting PowerBoth the receiver and transmitter feature an external power supply. A DC power jack is located on

Strany 37

CHAPTER 3: INSTALLATION33NOTE: The DHCP server must be configured to assign IP addresses to the unit that do not expire.NOTE: Do not change the mode t

Strany 38 - 3.6 Installation Options

SERVSWITCH DTX5000/5002 USER GUIDE34

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CHAPTER 4: OPERATIONS354. Operations4.1 OverviewOperating a computer through the Black Box ServSwitch Extender is no different than working directly

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SERVSWITCH DTX5000/5002 USER GUIDE364.2 Accessing the SystemWhen the receiver is powered up, it will automatically initiate a connection with the rem

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CHAPTER 4: OPERATIONS37To display system information in Desktop Mode:1. Press Print Screen. If the user has access to only a specified target device,

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SERVSWITCH DTX5000/5002 USER GUIDE383. Click the Rcvr radio button to view the system information for your receiver.Figure 4-3. Receiver connected to

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CHAPTER 4: OPERATIONS394. Click the OK button. If the user has access to one target device the login progress message will then appear and a connectio

Strany 44 - 4. Operations

SERVSWITCH DTX5000/5002 USER GUIDE40Access through Auto-Login ModeUsing the Management Appliance, an administrator can enable Auto-Login Mode. For det

Strany 45 - 4.3 The OSD

SERVSWITCH DTX5000/5002 USER GUIDE4This equipment has also been found to comply with European standards EN50082 and EN60950.Other Agency ApprovalsUSA

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CHAPTER 4: OPERATIONS41To display system information in Extender Mode:Press Print Screen. The Info dialog box will appear. By default, the Info dialog

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SERVSWITCH DTX5000/5002 USER GUIDE42Accessing the serial menuYou can access the serial menu via the serial port on the back of the receiver. All termi

Strany 48 - Figure 4-4. Login screen

CHAPTER 4: OPERATIONS436. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed.Figure 4-9. Appliance Selection Menu

Strany 49 - Figure 4-6. Progress message

SERVSWITCH DTX5000/5002 USER GUIDE44To configure network settings for the transmitter:1. Activate the serial menu as described in “Accessing the seria

Strany 50 - 4.4 The Serial Menu

CHAPTER 4: OPERATIONS455. Choose Transmitter Network Config. The Transmitter Network Configuration Menu will appear.Figure 4-12. Transmitter Network

Strany 51 - Accessing the serial menu

SERVSWITCH DTX5000/5002 USER GUIDE46Figure 4-13. Receiver Main MenuNOTE: The Network Configuration Menu is different for the Extender and Desktop mod

Strany 52 - Navigating the serial menu

CHAPTER 4: OPERATIONS4719. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old transmitter IP address is displayed besid

Strany 53 - The Reset

SERVSWITCH DTX5000/5002 USER GUIDE4828. Now activate the serial menu as described in “Accessing the serial menu” on page 42.29. Choose option 1 to acc

Strany 54

CHAPTER 4: OPERATIONS494. Type a valid IP address. Press Enter to return to the receiver Network Configuration Menu.5. Choose Receiver Netmask. 6. Typ

Strany 55

SERVSWITCH DTX5000/5002 USER GUIDE505. Select Desktop Mode and press Enter. You are now in Desktop Mode.6. Now activate the serial menu as described i

Strany 56

SERVSWITCH DTX5000/5002 USER GUIDEIServSwitch DTX5000/5002 User Guide

Strany 57

CHAPTER 4: OPERATIONS513. Type the password and press Enter. The Receiver Main Menu will appear.Figure 4-21. Receiver Main Menu4. Choose Network Conf

Strany 58

SERVSWITCH DTX5000/5002 USER GUIDE525. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old transmitter IP address is dis

Strany 59

CHAPTER 4: OPERATIONS534. Choose Security Configuration. The Security Configuration Menu will appear. Figure 4-24. The Receiver Security Configuratio

Strany 60 - CHAPTER 4: OPERATIONS

SERVSWITCH DTX5000/5002 USER GUIDE541. Activate the serial menu as described in “Accessing the serial menu” on page 42.2. Choose option 1 to access th

Strany 61 - 4.7 Authentication

CHAPTER 4: OPERATIONS554. Choose Security Configuration. The Security Configuration Menu will appear.Figure 4-26. Transmitter Security Configuration

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SERVSWITCH DTX5000/5002 USER GUIDE561. Activate the serial menu as described in “Accessing the serial menu” on page 42.2. Choose option 2 to access th

Strany 63

CHAPTER 4: OPERATIONS575. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-27. Transmitter Firmware Management Menu (upg

Strany 64

SERVSWITCH DTX5000/5002 USER GUIDE585. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-28. Transmitter Firmware Managem

Strany 65

CHAPTER 4: OPERATIONS595. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-29. Receiver Firmware Management Menu (upgrad

Strany 66

SERVSWITCH DTX5000/5002 USER GUIDE605. Choose Firmware Management. The Firmware Management Menu will appear.Figure 4-30. Receiver Firmware Management

Strany 67

SERVSWITCH DTX5000/5002 USER GUIDEIIInstructionsThis symbol is intended to alert the user to the presence of important operating and maintenance (serv

Strany 68

CHAPTER 4: OPERATIONS613. Type the password and press Enter. The receiver Main Menu will appear.4. Choose Restore Factory Defaults.5. The receiver wil

Strany 69

SERVSWITCH DTX5000/5002 USER GUIDE62returned to the Appliance Selection Menu. The connection to the transmitter will be automatically restored.To rese

Strany 70 - Workstation Extender

CHAPTER 4: OPERATIONS63• boot and FPGA firmware version numbers; • manufacturing part number. All values are read-only. Figure 4-33. Receiver Applian

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SERVSWITCH DTX5000/5002 USER GUIDE64NOTE: Video-display problems may occur if video input settings are not configured correctly, 1. Activate the seria

Strany 72

CHAPTER 4: OPERATIONS654.13 Session Retry SettingsThe Black Box ServSwitch Extenders is designed to automatically establish a connection between the

Strany 73 - Video Performance

SERVSWITCH DTX5000/5002 USER GUIDE663. Type the password and press Enter. The Receiver Main Menu will appear.4. Choose Console Settings. The Console S

Strany 74 - 4.13 Session Retry Settings

CHAPTER 4: OPERATIONS674.15 OSD Inactivity TimeoutBy default, the receiver is configured to dismiss the OSD after an inactivity period of 10 minutes.

Strany 75 - Figure 4-38. OSD Hotkey Menu

SERVSWITCH DTX5000/5002 USER GUIDE68Figure 4-39. Receiver Console Settings Menu5. Choose OSD Inactivity Timer. The OSD Inactivity Timer Menu will app

Strany 76 - 4.15 OSD Inactivity Timeout

CHAPTER 4: OPERATIONS69NOTE: To ensure that audio operates correctly, configure the receiver and the transmitter with identical audio performance sett

Strany 77

SERVSWITCH DTX5000/5002 USER GUIDE705. Choose Audio Performance. The Audio Performance Menu will appear. This menu shows you the audio settings that y

Strany 78

SERVSWITCH DTX5000/5002 USER GUIDEIII1. Specifications...

Strany 79

CHAPTER 4: OPERATIONS715. Choose Audio Performance. The Audio Performance Menu will appear.This menu shows you the audio settings that you can choose

Strany 80

SERVSWITCH DTX5000/5002 USER GUIDE72

Strany 81

CHAPTER 5: TROUBLESHOOTING735. TroubleshootingNo power status light on receiver• Verify that the power supply is plugged in correctly.• Ensure that t

Strany 82 - 5. Troubleshooting

SERVSWITCH DTX5000/5002 USER GUIDE74• If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are discon

Strany 83

CHAPTER 5: TROUBLESHOOTING75No response from USB mass media device attached to the receiver• Ensure that the mass media device is connected directly t

Strany 84

SERVSWITCH DTX5000/5002 USER GUIDE76Transmitter disconnected from DHCP server (Desktop Mode)• In ServSwitch DTX™ Control Explorer Window area, go to

Strany 85 - 5.2 Shipping and Packaging

CHAPTER 6: TECHNICAL SUPPORT776. Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you e

Strany 86 - 6. Technical Support

SERVSWITCH DTX5000/5002 USER GUIDE78Black Box Technical SupportCountry Web Site/E-Mail Phone FaxUS [email protected](724) 746-5500

Strany 87 - Black Box Technical Support

CHAPTER 7: LOGIN ERROR MESSAGES797. Login error messagesManagement Appliance and Receiver initiated error messages Login error messages DescriptionLo

Strany 88 - 7. Login error messages

SERVSWITCH DTX5000/5002 USER GUIDE80Login failedManagement Appliance not specifiedIP address not set for Management Appliance.Login failedTimeoutRecei

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SERVSWITCH DTX5000/5002 USER GUIDEIV

Strany 90 - License Information

81License InformationThis product includes various software programs that are copyrighted and released under the GNU General Public License (GPL), the

Strany 91

82any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a w

Strany 92

83If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the

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84PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.12.

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NOTES85

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December 2007DTX5000 DTX5000-T DTX5000-R DTX5002-T DTX5002-RDoc. No. 590-611-501GCustomer Support Information:For FREE Technical Support 24 hours a da

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