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Hybrid PBX VoIP Gateways
About Black Box
Black Box is a leading technology product solutions provider that helps customers build, manage, optimize, and secure their networks.
The Black Box Quality Management System is ISO 9001:2008 certified and has received numerous industry recognitions. Black Box provides its
customers with free, 24/7 pre-and post-sales technical support.
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®
and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing
in this product data sheet are acknowledged to be the property of their respective owners.
BR00075-VoIPBX_v1
Item Code
Hybrid PBX VoIP Gateways
with (4) FXO, (2) FXS, and (4) 10/100
IPBX424
with (12) FXO, (2) FXS, and (4) 10/100
IPBX1224
VoIP Overview.
The question isn't if you should move to a VoIP system,
but when. Although VoIP systems have been commonplace in
larger organizations, they are now becoming more affordable
and practical for small- to medium-sized businesses (SMBs) to
implement. VoIP systems benefit everyone from telecommuters
to the managers and users of large call centers.
More and more companies are migrating from a traditional
private branch exchange (PBX) telephony system to a voice-over-
IP (VoIP) system. These converged networks take advantage of IP
communications to better manage and transmit voice, data, images,
video, e -mail, faxes, and more.
What is VoIP?
A cost-saving alternative to traditional telephony service, VoIP
delivers voice calls over a data network that uses packet switching
instead of circuit switching. An IP PBX system combines enterprise IP
(using a corporate Intranet) and a Public Switched Network (PTSN).
VoIP options.
The best VoIP option for you depends on the size of your
organization, the number of users, how many locations you have, etc.
There are two basic types of offerings: hosted services or on-premises
services, also called customer premise equipment (CPE) services.
VoIP offerings include:
Converged voice/data. The most basic VoIP systems use software
and existing phone systems. As software-based systems, such as
Skype
®
, continue to grow and mature, they are becoming more
appealing to the SMB market.
Hosted IP PBX. In a hosted system, the service provider, rather than
the end user, deploys a PBX system. The end user needs to purchase IP
phones, but not a PBX.
Managed IP PBX. This is an on-site VoIP solution including the
system, services, and support. It requires a greater capital expenditure,
but it gives the user a flexible call routing platform, management of
PBX functions, and centralized call routing.
Session Initiation Protocol (SIP) trunks. A much newer
technology, SIP trunks enable converged IP applications within
and outside the enterprise. SIP trunks offer significant savings,
eliminating the need for local PSTN gateways. They also offer
maximum control of multimedia communication sessions over
an IP network.
VoIP Considerations.
VoIP depends on having a fast, reliable network to operate.
A fast connection with guaranteed bandwidth is not a problem
in a corporate intranet. But if you’re using the Internet for VoIP,
you’re using a public network that may be subject to slowdowns.
The quality of your connection may be unacceptable when Web
usage is high.
For help setting up a problem-free VoIP system, talk to
Black Box today.
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