
Other Available Key Features Integration
No Licenses fees, auto provision of phones,
Audion conferencing, Unlimited IVR's
No Licenses fees, auto provision of phones,
Audion conferencing, Unlimited IVR's
Conference bridge Salesforce, Outlook, ACT!, NetSuite Hosted
- Call recording
- Online meetings
- Conference bridge
- Internet faxing
Salesforce, Outlook, ACT!, NetSuite Hosted
- Skills-based routing
- IVR (interactive voice response)
- Case and contact management
- CTI (computer-telephony integration)
- Real-time monitoring and reporting
- Call recording and logging
- Web callback
- FAQ knowledgebase
Salesforce, NetSuite, MS Dynamcs and ZenDesk Hosted
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